Contact Us  

West Lafayette Location

 

Phone: 765-421-6655

 

Address: 2833 US 52 West 

               West Lafayette, IN 47906

 

Lobby Hours

Monday - Friday : 7am - 6pm 
Saturday:  9am - 3pm
Sunday: 430pm-6pm (boarding pickup and drop off only)

 

Holiday Lobby Hours:

Easter Sunday - CLOSED   (No Pickup or Drop-off available.  All Holiday stays require a pre-payment of reservation)

Memorial Day - CLOSED   (No Pickup or Drop-off available.  All Holiday stays require a pre-payment of reservation)

July 4th (Independence Day) - CLOSED   (No Pickup or Drop-off available.  All Holiday stays require a pre-payment of reservation)

Labor Day - CLOSED  (No Pickup or Drop-off available.  All Holiday stays require a pre-payment of reservation)

Thanksgiving Day - CLOSED  (No Pickup or Drop-off available.  All Holiday stays require a pre-payment of reservation)

Christmas Day - CLOSED  (No Pickup or Drop-off available.  All Holiday stays require a pre-payment of reservation)

Near Year's Day - CLOSED  (No Pickup or Drop-off available.  All Holiday stays require a pre-payment of reservation)

 

(Christmas Eve we will close at 3pm, please make note of this for pick up and drop offs)

 

*All Holiday reservations require a pre-payment and there are no drop off or pick ups on major Holidays.

 

(Although we will be closed on Holidays above, there will be someone here every day of the year to care for dogs staying overnight at our hotel)

 

Normal Boarding Cancellation Policy:
Customer acknowledges that Pooch Palace has a 48 hour-CANCELLATION POLICY for reservations made for a hotel stay during non-holiday period (defined below). 

**All weekend Boarding reservations require a 48 hour cancelation policy.  If you do not cancel before the 48 hour time window, you will be charged a one night fee of $65 (provided we cannot refill the room and/or are not full in boarding.  Weekends are almost always full, so, please ensure you cancel prior to the 48 hours to avoid the fee.  Thank you for your understanding**

Holiday Boarding Cancellation Policy:
We require pre-payment for ANY Holiday Boarding reservation.  Customer acknowledges that Pooch Palace has a two week-CANCELLATION POLICY for reservations made for a hotel stay during any holiday period, which is defined as the following periods in each applicable calendar year:
1. The period beginning December 18 through and including January 8.
2. The period beginning the Sunday before Thanksgiving through and including the Monday following Thanksgiving;
3. The period beginning July 1 through and including on July 8;
4. The period beginning the Thursday immediately before Memorial Day through and including the first Tuesday following Memorial Day;
5. The period beginning the Thursday immediately before Labor Day through and including the first Tuesday following Labor Day;
6. The period beginning the Thursday immediately before Easter Sunday through and including the first Monday following Easter Sunday; and
7. Any weeks during the Spring Break school holiday.

All Holiday reservation must be cancelled two weeks prior to stay for a refund. If cancellation is less than two weeks prior to stay, Customer shall be required to pay and shall be charged the full cost of the cancelled boarding reservation.